Privacy Policy

1. Who we are

OrbFit is a fitness training journal and training platform. Features may include workout logging, digital training programs, subscription extras, coach-led seats, coach-published programs, and AI-assisted training guidance (OrbCoach).

OrbFit is not a medical provider, healthcare facility, health insurer, or HIPAA covered entity. Information you enter about training and body metrics is wellness and fitness information, not a medical record.

2. Who can use OrbFit

The Services are for people who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you think we have information about someone under 18, email support@orbfitoutpost.com and we will delete it as required by this Policy.

3. Information we collect

Information you provide

• Account information, such as name, email address, and sign-in credentials (including when you choose Google sign-in).
• Training profile, such as age band, gender (where the product saves it), height, weight, schedule, training access preferences, and similar fields you enter.
• Training journal, such as workouts, sets, loads, notes, practice or exam logs, and other content you save.
• Body and wellness metrics you choose to enter. These are not medical records and are not treated as protected health information under HIPAA.
• Purchases and entitlements, such as credit packs, digital programs, subscriptions, and coach seats. Card payments are processed by our payment provider. We may keep limited billing details (for example, card brand, last four digits, and entitlement status). We do not store full card numbers.
• Coach and messaging information, if you apply for, accept, or use coach features — including application details, messages, and membership information. When you are connected with a coach, that coach may receive your name, relevant profile information, and journal information needed to coach you.
• Programs and other content you publish or submit (for example, coaches publishing training programs).
• Support messages you send to support@orbfitoutpost.com.

Information collected automatically

• Device and log information, such as browser or app version, device type, IP address, approximate location derived from IP, timestamps, and diagnostic or crash information needed to operate and secure the Services.
• Cookies and similar technologies used to keep you signed in and run sessions.
• Authentication and security events, such as email confirmation and password-reset notices.

We may use approximate location derived from IP address for security, fraud prevention, and service operation. We do not collect precise device GPS location unless you turn on a feature that needs it and we update this Policy accordingly.

If you later connect a wearable, enable push notifications, or import activity from another service, we will collect the information needed to operate that connection under this Policy.

4. How we use information

We use personal information to:

• Provide, maintain, and improve the Services, including your journal, programs, subscriptions, and coach features.
• Process purchases and manage entitlements.
• Share relevant profile and journal information with a coach you choose to connect with.
• Host and deliver coach-published programs you purchase or are assigned.
• Provide OrbCoach and similar AI training guidance using profile and journal information you have saved. OrbCoach is for fitness guidance only. It is not medical advice, diagnosis, or treatment, and it does not guarantee results.
• Send transactional messages and respond to support requests.
• Protect the Services, prevent fraud and abuse, and comply with law.
• Monitor reliability and performance (including error reporting).

5. How we share information

Service providers

We use trusted companies to help operate the Services, including:

• Payment processing (Stripe)
• Hosting, database, and authentication infrastructure (including Supabase and Vercel)
• Sign-in and AI processing when you use Google sign-in or OrbCoach features that use Google models
• Transactional email (Resend)
• Error and performance monitoring (Sentry)
• App stores (such as Apple App Store or Google Play) when you download or buy through those platforms

These providers process information on our behalf as needed to provide their services.

Other sharing

• A coach you choose, for the information needed to coach you on that seat.
• Legal and safety, when required by law or to protect rights, safety, and the integrity of the Services.
• Business transfers, if we are involved in a merger, acquisition, financing, or sale of assets.

Independent coaches are not OrbFit employees. Coaches are responsible for how they use information they receive through the Services and should use it only to coach you.

We do not sell personal information. We do not sell sensitive personal information. We do not provide your training journal to advertisers for advertising.

6. Health and fitness information

Journal entries and body metrics are wellness and training records. Do not use OrbFit as your medical record, and do not upload clinical records you are not comfortable sharing under this Policy.

OrbCoach and similar AI features provide training guidance only. Their outputs are not medical advice and do not guarantee outcomes.

7. Retention

We keep account and journal information while your account is open. After you ask us to delete your account, we delete or de-identify personal information we no longer need within a reasonable time, except records we must keep for payments, fraud prevention, disputes, tax, accounting, or legal obligations. Purchase and entitlement records may be retained as transaction records where required.

8. Your choices

You may request access to, correction of, or deletion of your personal information by emailing support@orbfitoutpost.com. Where the product offers in-app editing or account deletion, you may also use those controls.

You may cancel eligible subscriptions or coach seats using the controls in the product or, if you purchased through an app store, through that store’s tools.

Refund eligibility is described in our Terms of Service.

9. Security

We use reasonable technical and organizational measures designed to protect personal information, including encryption in transit and industry-standard hosting practices. No method of transmission or storage is completely secure. Please protect your password and do not reuse it on other services.

10. International processing

We operate and process personal information in the United States. If you use the Services from outside the United States, your information will be processed in the United States, which may have different privacy laws than your country.

11. Children

The Services are not directed to children under 18 and may not be used by anyone under 18. See Section 2.

12. Changes

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Where appropriate, we may also notify you by email. Continued use of the Services after the updated Policy takes effect means you acknowledge the changes, except where law requires a different form of consent.

13. Contact us

Orbital Digital Monties, LLC (d/b/a OrbFit)

Email: support@orbfitoutpost.com

Privacy Policy: https://www.orbfitoutpost.com/privacy

Terms of Service: https://www.orbfitoutpost.com/terms

Orbital Digital Monties, LLC · d/b/a OrbFit · Effective September 11, 2026